How do I check if a car shipping company is legit?
Look up its USDOT or MC number. A legitimate company has an active USDOT number, active operating authority (MC) as a carrier or broker, and insurance or a broker bond on file with the FMCSA. Then make sure the name on the record matches the company you are talking to, and be wary of any company registered in the last few months that asks for a large deposit.
What is the difference between a USDOT number and an MC number?
The USDOT number identifies the company and tracks its safety record, inspections and crashes. The MC number is its operating authority — federal permission to transport vehicles for pay across state lines. An interstate car shipping company needs both, and both must be active.
Where do I find a company's USDOT or MC number?
Licensed companies show them on their website (usually in the footer), in quotes and contracts, on the Bill of Lading and on the side of their trucks. If a company won't give you its USDOT or MC number, don't book with it.
Is it a red flag if the company is a broker?
No. Most online car shipping companies are brokers: they book your car with a partner carrier that runs the route. A legitimate broker has active broker authority and a $75,000 bond on file. Ask which carrier will haul your car and check that carrier too.
What insurance must a car shipping company have?
Interstate carriers must file at least $750,000 of liability insurance with the FMCSA (many auto haulers carry $1,000,000). Brokers must file a $75,000 surety bond or trust fund. Cargo insurance — the policy that pays for damage to your car — often isn't filed with the FMCSA, so ask for a certificate of insurance and check that the cargo limit covers your car's value.
What does "out of service" mean?
An out-of-service order is an FMCSA order to stop operating immediately, usually after an unsatisfactory safety rating, unpaid fines or an imminent hazard. A company under an active order must not move your car.
Where does this data come from and how current is it?
From the FMCSA's own records, published daily by the U.S. Department of Transportation. Results are refreshed at least every 12 hours. For a final check before you pay, you can also open the company's FMCSA SAFER snapshot from the report.