Information we collect
- Information you submit through forms, registration, or dashboard actions.
- Company listing details, profile data, and content submitted by account holders.
- Technical data such as IP address, browser type, device information, and usage patterns.
How we use information
- To operate the website, manage accounts, and provide directory functionality.
- To display, maintain, and improve company listings and related features.
- To monitor performance, detect abuse, and support security and compliance efforts.
Browser-based tools
- What you enter into the cost calculator, the “How should I ship my car?” tool, the checklist and the damage claim assistant is processed in your browser. We do not receive or store it, and it is never sent to a company.
- Some tools remember your entries in your browser’s local storage so you can come back to them. You can clear them with the tool’s “Clear” option or your browser settings.
- When you look up a company by USDOT number, MC number or name, the search term is sent to our server, which queries the U.S. Department of Transportation’s public data and caches the result. We don’t link these searches to your identity beyond standard server logs.
Cookies and analytics
- We may use cookies or similar technologies to remember preferences and keep the site functioning properly.
- Analytics or logging tools may be used to understand traffic, troubleshoot issues, and improve the experience.
- You can control cookies through your browser settings, but some features may not work as intended if disabled.
Sharing and disclosure
- We do not sell personal information in the ordinary sense of the term.
- When you send a quote request or message to a company through the site, we share the details you enter with that company so it can respond. The company then handles them under its own policies.
- We may share data with service providers that help host, secure, or operate the platform.
- We may disclose information when required by law, to protect our rights, or to respond to valid requests.
Data retention and security
We keep information only as long as reasonably needed for the purposes described in this policy, to support account and listing management, to comply with legal obligations, and to resolve disputes.
We use administrative, technical, and organizational safeguards designed to protect the platform. No online system can be guaranteed to be fully secure, so users should avoid sending highly sensitive information unless it is strictly necessary.
Your choices
- You can review or update account information where the product allows it.
- You can manage cookie settings in your browser.
- You can opt out of non-essential communications when applicable.
- You may contact us for privacy-related requests using the address below.
Privacy requests: info@bestcarshippingcompanies.org
Policy updates
We may update this policy from time to time to reflect product changes, legal requirements, or operational updates. When we do, the revised version will replace the previous one on this page, and continued use of the site means you acknowledge the updated policy.
Have a question about this page? Email info@bestcarshippingcompanies.org — we usually reply within one business day.
See also: Terms of Service · How we verify companies
