Terms of Service

Acceptance of these terms

By accessing or using the website, its tools or any account features (together, the “Site”), you agree to these Terms. If you do not agree, do not use the Site. “We”, “us” and “our” mean the operator of Best Car Shipping Companies; “you” means any visitor, user or listed company.

What we are — and what we are not

• The Site is an independent online directory and source of general information about car shipping in the United States.
• We are not a motor carrier, freight broker, freight forwarder, insurer, law firm or government agency. We do not arrange, book, dispatch, transport, insure or store vehicles, and we do not accept payments for shipping.
• We are not a party to any agreement, quote, shipment, contract of carriage or dispute between you and any company, and we do not act as anyone’s agent, representative or partner.
• We are not affiliated with, endorsed by or acting for the Federal Motor Carrier Safety Administration (FMCSA), the U.S. Department of Transportation or any other government body.

Information only, not professional advice

• Everything on the Site — articles, guides, FAQs, checklists, tool results and templates — is general information provided for convenience. It is not legal, insurance, financial, tax or other professional advice, and it may not fit your situation.
• Using the Site does not create an attorney-client, advisory, fiduciary or any other professional relationship with us.
• Laws, regulations, contract terms and deadlines vary and change. Before you act, or refrain from acting, on anything you read here, check the primary sources and consult a licensed professional, such as an attorney in your state.

Our tools

• The car shipping cost calculator, company lookup, “How should I ship my car?” profile, checklists, damage claim assistant and any other tools produce estimates and general information based on models, public data and what you enter. Results can be inaccurate, incomplete or out of date.
• Prices shown are estimates, not quotes or offers. Vehicle sizes, weights and recommendations are typical values, not measurements of your vehicle.
• Damage claims: we do not accept, receive, review, file, negotiate, investigate or pay damage or loss claims of any kind. The damage claim assistant only helps you prepare your own claim, which you are solely responsible for checking, completing and sending to the proper carrier. We do not verify anything you enter, and we do not guarantee that any letter, deadline or step shown is correct, complete or sufficient for your claim. Do not send claims to us.
• Information you type into browser-based tools is processed on your device. Where a tool looks something up on our server (for example, a USDOT number), that request is handled as described in our Privacy Policy.
• You use all tools at your own risk and remain responsible for verifying results before you rely on them.

Third-party data

• Company records, operating authority, insurance filings, safety ratings, crash counts and similar data come from public sources such as FMCSA and U.S. Department of Transportation open data, and vehicle data from the U.S. Environmental Protection Agency. We show this data “as is”.
• Public records can be delayed, incomplete or wrong, and a company’s status can change at any time. Always confirm a company’s licensing and insurance directly with the official source and the company before you book or pay.

Company listings and “verified” labels

• Listings are compiled from public records and information supplied by companies. Companies are responsible for the accuracy of what they submit, and for holding all licenses, registrations and insurance their business requires.
• A “verified” or “FMCSA verified” label means only that, at the time of our check, the company’s details matched certain public records as described on our How we verify page. It is not an endorsement, recommendation, guarantee or warranty of any company’s licensing, insurance, honesty, pricing, safety or quality of service, now or in the future.
• Some companies pay for listing plans that affect how and where their listing appears. Placement, badges and ratings are not a ranking of quality.
• Any decision to contact, hire, pay or rely on a company is yours alone. Do your own research, read the contract and check the company’s insurance before you book.

Quote requests and contact with companies

• When you submit a quote request or contact a company through the Site, we pass your information to that company so it can respond to you. From that point, the company handles your information and your request under its own terms and policies.
• Any quote, booking, contract, payment, shipment, communication or dispute is solely between you and that company. We are not responsible for its prices, conduct, performance, delays, damage, loss or failure to respond.

Using the Site

• You may use the Site only for lawful purposes and in line with these Terms.
• You are responsible for the accuracy of any information you submit through forms, listings or account features.
• You must not misuse, disrupt, overload, scrape or copy the Site or its data in bulk, attempt to access it without authorization, or interfere with other users.
• You may not submit unlawful, misleading, defamatory or infringing content.

Accounts and business listings

• If you create an account, keep your credentials secure and tell us promptly about any unauthorized use.
• Paid plans are billed as described on our Pricing page and at checkout.
• We may edit, reject, suspend or remove any listing, content or account at our discretion, including to keep the directory accurate or when we reasonably believe these Terms were violated.

Disclaimer of warranties

To the maximum extent permitted by law, the Site, its content, tools, data and listings are provided “as is” and “as available”, without warranties of any kind, express or implied, including warranties of accuracy, completeness, timeliness, reliability, merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant that the Site will be uninterrupted, secure or error-free, or that any information on it is correct or current.

Limitation of liability

To the maximum extent permitted by law, we and our owners, operators, employees, contractors and partners will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, goodwill or opportunity, arising out of or related to the Site or these Terms.

Without limiting the above, we are not liable for: (a) any loss of or damage to vehicles or other property, delays, or costs related to any shipment; (b) the acts, omissions, statements, prices, services or insolvency of any carrier, broker, insurer or other third party, whether listed on the Site or not; (c) any decision you make or action you take or do not take in reliance on the Site, its tools, templates or content, including any missed deadline or unsuccessful claim; and (d) errors, omissions or delays in third-party data.

To the maximum extent permitted by law, our total liability for all claims relating to the Site or these Terms is limited to the greater of the amount you paid us in the 12 months before the claim arose or US$100.

Release

Disputes about a quote, booking, shipment, payment, damage or any other dealing with a company are between you and that company. To the maximum extent permitted by law, you release us from all claims, demands and damages of every kind, known and unknown, arising out of or connected with such disputes. If you are a California resident, you waive California Civil Code § 1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” Residents of other places waive any similar law.

Indemnification

You agree to defend, indemnify and hold harmless us and our owners, operators, employees, contractors and partners from any claims, liabilities, damages, losses and expenses, including reasonable attorneys’ fees, arising out of or related to your use of the Site, content you submit, your dealings with any company, or your violation of these Terms or of any law or third-party right.

Links to other websites

The Site links to websites we do not control, including government sources, legal references and company websites. We are not responsible for their content, availability, accuracy or practices.

Changes and general terms

• We may change the Site or these Terms at any time by posting an updated version on this page. Continued use of the Site after changes take effect means you accept them.
• We may suspend, limit or terminate access to protect the Site, its users or our legal interests.
• If any part of these Terms is found unenforceable, it will be enforced to the maximum extent permitted, and the rest of these Terms remains in effect. Some jurisdictions do not allow certain exclusions or limitations; in those places, they apply only to the extent the law allows.
• Our failure to enforce any provision is not a waiver of it. These Terms, together with our Privacy Policy and any plan terms shown at checkout, are the entire agreement between you and us about the Site.

Contact

Questions about these Terms: info@bestcarshippingcompanies.org. Please do not send damage claims, shipment disputes or payment requests to this address — contact the company you booked with.