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Car shipping company lookup

Check any auto transport company before you book. Enter its USDOT number, MC number or name to see if it is licensed, insured and in good standing with the FMCSA — with red flags explained in plain English.

Examples: 2239816 (USDOT) · MC-795152 · or part of the company name. You'll find the numbers on the company's website, quote or contract.

Carrier & broker

Auto Carrier Express Inc

USDOT 766895 MC-344779 Jacksonville, FL (904) 358-3830

Email

No red flags in FMCSA records

The company is registered, authorized and insured. Still get the price and terms in writing before you pay anything.

What we checked

  • USDOT number is active

    The company's federal registration is current.

  • Operating authority is active

    Authorized for hire across state lines as a carrier (it can haul cars itself) under MC-344779.

  • Authority was revoked in the past (2013, 2018)

    It was reinstated and has been active since. Old revocations usually followed a lapse in insurance or a bond filing.

  • Liability insurance on file

    $1,000,000 of liability coverage is filed with FMCSA (required minimum: $750,000).

  • Cargo insurance not filed with FMCSA

    Federal rules don't require most carriers to file cargo coverage, so this is common. Ask for a certificate of insurance showing cargo coverage above your car's value.

  • Satisfactory safety rating

    FMCSA audited the company and found its safety controls adequate (rated May 2007).

  • In business for 28 years

    Registered with FMCSA since August 1998.

  • 29 roadside inspections, out-of-service rate above average

    Vehicles were put out of service in 40% of inspections (national average 22.26%), drivers in 0% (national average 6.67%). The difference rests on only a few inspections, so treat it as a hint rather than a verdict.

  • 4 reported crashes in the last 24 months

    0 with injuries, 0 fatal, across a fleet of 48 trucks. Crash reports don't say who was at fault.

Company details

Contact

Address
5055 Old Kings Road, Jacksonville, FL 32254
Mailing address
5055 Old Kings Rd, Jacksonville, FL 32254
Phone
(904) 358-3830
Fax
(904) 358-3833
Email
ginger@aceacarrier.com

Company

Legal name
Auto Carrier Express Inc
Business type
Authorized for hire
Company officers
Veronica Hanks, Toni Hanks
USDOT issued
Aug 25, 1998
Last MCS-150 update
Jun 3, 2025

Operations

Operation
Interstate (can cross state lines)
Cargo it hauls
General freight, Motor vehicles
Trucks
48 power units
Drivers
30 (30 with a CDL)
Miles driven a year
3,842,248 (2024)
Hazardous materials
Yes, registered to carry hazmat
Safety rating
Satisfactory (May 2007)

Safety record, last 24 months

29Roadside inspections
40%Vehicle out-of-service rate
National average 22.26%
0%Driver out-of-service rate
National average 6.67%
4Crashes
0 with injuries · 0 fatal

Roadside inspections

Police and state inspectors stop trucks to check the vehicle and the driver. Out of service means a problem serious enough to stop the truck or driver on the spot.

DateStateInspectionViolationsOut of service
Oct 10, 2026NCDriver only (III)0No
Sep 17, 2026FLWalk-around (II)0No
Aug 25, 2026FLWalk-around (II)6Vehicle
Aug 11, 2026SCDriver only (III)1No
Jun 22, 2026SCDriver only (III)1No
Jun 4, 2026GAWalk-around (II)0No
Jun 2, 2026SCDriver only (III)1No
May 4, 2026SCWalk-around (II)3Vehicle
Apr 16, 2026SCDriver only (III)1No
Mar 25, 2026FLDriver only (III)0No
Mar 17, 2026FLDriver only (III)0No
Feb 24, 2026USFull (Level I)0No
Oct 30, 2025FLDriver only (III)0No
Oct 28, 2025GADriver only (III)0No
Oct 7, 2025FLDriver only (III)3No
Oct 2, 2025GADriver only (III)2No
Sep 25, 2025FLDriver only (III)0No
Sep 15, 2025FLDriver only (III)0No
Sep 13, 2025FLDriver only (III)1No
Jul 9, 2025FLDriver only (III)3No
Jun 23, 2025FLDriver only (III)0No
Jun 5, 2025FLDriver only (III)0No
May 21, 2025GADriver only (III)0No
May 14, 2025SCDriver only (III)0No
Mar 27, 2025FLDriver only (III)1No
Feb 26, 2025NCDriver only (III)0No
Nov 18, 2024GADriver only (III)0No
Nov 18, 2024SCDriver only (III)0No
Oct 23, 2024FLDriver only (III)2No

Crashes

Crashes reported by state police. The reports don't say who was at fault.

DateWhereInjuriesDeathsVehicle towed
Jun 4, 2026Not Reported, GA00Yes
Dec 9, 2025Burlington, NC00Yes
Aug 8, 2025Jacksonville, FL00Yes
Jan 7, 2025Unincorporated, FL00Yes

Insurance and bonds

On file now

TypeInsurerPolicyLimitEffective
Liability (BIPD)Great West Casualty Co.GRT21632A$1,000,000May 1, 2024

Ask the company for a certificate of insurance and check that the insurer and policy number match this table.

Past policies

Earlier filings, newest first. Cancelled, no replacement means coverage stopped with no new policy in place — a gap in insurance.

TypeInsurerFromUntilHow it ended
Liability (BIPD)Carolina Casualty Insurance Co.May 1, 2022May 1, 2024Replaced by a new policy
Liability (BIPD)Rli Insurance CompanyApr 17, 2019May 27, 2022Cancelled, another policy took over
Liability (BIPD)Sentry Select Insurance CompanyDec 1, 2015Apr 17, 2019Replaced by a new policy
Liability (BIPD)Carolina Casualty Insurance Co.Dec 1, 2014Dec 1, 2015Cancelled, another policy took over
Broker surety bond (BMC-84)Suretec Insurance CompanyNov 26, 2014Feb 3, 2018Cancelled, no replacement
Liability (BIPD)Carolina Casualty Insurance Co.Dec 1, 2013Dec 1, 2014Cancelled, another policy took over
Broker surety bond (BMC-84)Lexon Insurance CompanyNov 26, 2013Apr 25, 2014Cancelled, no replacement
Liability (BIPD)Carolina Casualty Insurance Co.Dec 1, 2012Dec 1, 2013Cancelled, another policy took over
Liability (BIPD)Nova Casualty CompanyApr 1, 2012Dec 1, 2012Cancelled, another policy took over
Liability (BIPD)Castlepoint National Insurance CoDec 1, 2011Apr 1, 2012Replaced by a new policy
Liability (BIPD)State National Insurance Co., Inc.Dec 1, 2010Dec 1, 2011Cancelled, another policy took over
CargoState National Insurance Co., Inc.Dec 1, 2010Dec 1, 2011Cancelled
Liability (BIPD)State National Insurance Co., Inc.Dec 1, 2009Dec 1, 2010Cancelled, another policy took over
CargoState National Insurance Co., Inc.Dec 1, 2009Dec 1, 2010Cancelled, another policy took over
Liability (BIPD)State National Insurance Co., Inc.Dec 1, 2008Dec 1, 2009Cancelled, another policy took over
CargoState National Insurance Co., Inc.Dec 1, 2008Dec 1, 2009Cancelled, another policy took over
Liability (BIPD)State National Insurance Co., Inc.Dec 1, 2007Dec 1, 2008Replaced by a new policy
CargoState National Insurance Co., Inc.Dec 1, 2007Dec 1, 2008Replaced by a new policy
Liability (BIPD)State National Insurance Co., Inc.Dec 1, 2006Dec 1, 2007Cancelled, another policy took over
CargoState National Insurance Co., Inc.Dec 1, 2006Dec 1, 2007Cancelled, another policy took over
Liability (BIPD)State National Insurance Co., Inc.Dec 1, 2006May 23, 2007Cancelled, another policy took over
CargoState National Insurance Co., Inc.Dec 1, 2006May 23, 2007Cancelled, another policy took over
Liability (BIPD)State National Insurance Co., Inc.Aug 19, 2006Dec 1, 2006Replaced by a new policy
CargoState National Insurance Co., Inc.Aug 19, 2006Dec 1, 2006Replaced by a new policy
Liability (BIPD)Lincoln General Insurance CompanyAug 19, 2005Aug 19, 2006Cancelled, another policy took over
CargoLincoln General Insurance CompanyAug 19, 2005Aug 19, 2006Cancelled, another policy took over
Liability (BIPD)Lincoln General Insurance CompanyAug 19, 2004Aug 19, 2005Cancelled, another policy took over
CargoLincoln General Insurance CompanyAug 19, 2004Aug 19, 2005Cancelled, another policy took over
Broker trust fund (BMC-85)First National BankNov 7, 2003Nov 26, 2013Replaced by a new policy
Liability (BIPD)Lincoln General Insurance CompanyAug 19, 2003Aug 19, 2004Cancelled, another policy took over
CargoLincoln General Insurance CompanyAug 19, 2003Aug 19, 2004Cancelled, another policy took over
Liability (BIPD)United States Fidelity & Guaranty Co.Aug 19, 2002Aug 19, 2003Cancelled, another policy took over
CargoUnited States Fidelity & Guaranty Co.Aug 19, 2002Aug 19, 2003Cancelled, another policy took over
Liability (BIPD)United States Fidelity & Guaranty Co.Aug 19, 2001Sep 21, 2002Cancelled, another policy took over
CargoUnited States Fidelity & Guaranty Co.Aug 19, 2001Sep 21, 2002Cancelled, another policy took over
Liability (BIPD), excessUnited States Fidelity & Guaranty Co.Aug 19, 2001Sep 21, 2002Cancelled, another policy took over
Liability (BIPD)Fidelity And Guaranty Insurance CompanyAug 19, 2000Nov 12, 2001Cancelled, another policy took over
CargoFidelity And Guaranty Insurance CompanyAug 19, 2000Nov 12, 2001Cancelled, another policy took over
Liability (BIPD)Fidelity And Guaranty Insurance CompanyMar 2, 2000Oct 12, 2000Cancelled, another policy took over
CargoFidelity And Guaranty Insurance CompanyMar 2, 2000Aug 19, 2000Replaced by a new policy
Liability (BIPD)Fidelity And Guaranty Insurance CompanyAug 19, 1999Mar 2, 2000Cancelled, another policy took over
CargoFidelity And Guaranty Insurance CompanyAug 19, 1999Mar 2, 2000Cancelled, another policy took over
Broker surety bond (BMC-84)Western Surety Co.Nov 13, 1998Nov 13, 2003Cancelled, no replacement
CargoCanal Insurance Co.Aug 27, 1998Aug 27, 1999Cancelled, another policy took over
Liability (BIPD)General Security Insurance CompanyAug 19, 1998Aug 28, 1999Cancelled, another policy took over

Operating authority history

Every change FMCSA recorded to the company's license to operate, newest first.

  • Granted or reinstated
  • Warning, resolved
  • Revoked or suspended
  • Other
  1. Authority revoked Broker
  2. Revocation notice Carrier

    Resolved on Nov 30, 2015 — the company kept its authority.

  3. Authority reinstated Broker
  4. Revocation notice Carrier

    Resolved on Nov 28, 2014 — the company kept its authority.

  5. Authority revoked Broker
  6. Revocation notice Carrier

    Resolved on Nov 27, 2013 — the company kept its authority.

  7. Revocation notice Carrier

    Resolved on Nov 29, 2012 — the company kept its authority.

  8. Revocation notice Carrier

    Resolved on Nov 22, 2011 — the company kept its authority.

  9. Revocation notice Carrier

    Resolved on Dec 2, 2010 — the company kept its authority.

  10. Revocation notice Carrier

    Resolved on Dec 1, 2009 — the company kept its authority.

  11. Revocation notice Carrier

    Resolved on Nov 30, 2007 — the company kept its authority.

  12. Revocation notice Carrier

    Resolved on Aug 18, 2006 — the company kept its authority.

  13. Revocation notice Carrier

    Resolved on Aug 18, 2005 — the company kept its authority.

  14. Revocation notice Carrier

    Resolved on Aug 25, 2004 — the company kept its authority.

  15. Revocation notice Carrier

    Resolved on Apr 17, 2000 — the company kept its authority.

  16. Authority granted Broker
  17. Authority granted Carrier

Source: FMCSA records published by the U.S. Department of Transportation, checked 23 hours ago. Authority and insurance come from FMCSA's licensing records (this company hasn't had a status change since FMCSA moved to its new Motus system in 2026). This report reflects public federal data only; it is not an endorsement or a guarantee of service.

What the lookup checks

Eight things to know before you hand over your keys

Every interstate car shipping company is registered with the Federal Motor Carrier Safety Administration (FMCSA). The lookup reads that record and flags what matters to you as a customer.

  1. USDOT status

    Every company that moves vehicles across state lines needs an active USDOT number. Inactive means it has stopped operating or was shut down.

  2. Operating authority (MC number)

    Federal permission to ship cars for pay. Carriers hold carrier authority; brokers hold broker authority. No active authority, no legal interstate shipping.

  3. Liability insurance

    Carriers must keep at least $750,000 of liability coverage on file with the FMCSA. Most auto haulers carry $1,000,000.

  4. Broker bond

    Brokers must file a $75,000 surety bond or trust fund. It protects customers and carriers if the broker doesn't pay.

  5. Out-of-service orders

    An FMCSA order to stop operating — after failed safety audits, unpaid fines or an imminent hazard.

  6. Safety rating and crashes

    Satisfactory, Conditional or Unsatisfactory after an FMCSA audit, plus crashes reported in the last 24 months.

  7. Time in business

    Scammers rarely keep a name for long. A registration only weeks or months old deserves extra caution.

  8. Carrier or broker

    Whether the company hauls your car itself or books a partner carrier — and whether it is actually registered to carry vehicles.

Beyond the records

Car shipping scam red flags

A clean FMCSA record is the minimum. These warning signs matter just as much — most car shipping complaints start with one of them.

  • A quote far below everyone else's. Lowball quotes get raised after booking or sit with no carrier for weeks. Compare with our car shipping cost calculator.
  • A big deposit by wire, Zelle or gift card. Reputable companies take $0–$250 upfront, usually by card, and the rest at pickup or delivery.
  • A name that doesn't match the record. The legal name or DBA on the FMCSA record should match the website, the contract and the truck.
  • "Guaranteed" pickup dates from a broker. A broker can't promise a date until a carrier is assigned — get the date in writing and ask who the carrier is.
  • No written contract or Bill of Lading. Inspect the car with the driver and sign the Bill of Lading at pickup and delivery — our car shipping checklist has a printable inspection form.

FAQ

Checking a car shipping company

Want companies that already passed these checks? Browse verified companies by state.

How do I check if a car shipping company is legit?

Look up its USDOT or MC number. A legitimate company has an active USDOT number, active operating authority (MC) as a carrier or broker, and insurance or a broker bond on file with the FMCSA. Then make sure the name on the record matches the company you are talking to, and be wary of any company registered in the last few months that asks for a large deposit.

What is the difference between a USDOT number and an MC number?

The USDOT number identifies the company and tracks its safety record, inspections and crashes. The MC number is its operating authority — federal permission to transport vehicles for pay across state lines. An interstate car shipping company needs both, and both must be active.

Where do I find a company's USDOT or MC number?

Licensed companies show them on their website (usually in the footer), in quotes and contracts, on the Bill of Lading and on the side of their trucks. If a company won't give you its USDOT or MC number, don't book with it.

Is it a red flag if the company is a broker?

No. Most online car shipping companies are brokers: they book your car with a partner carrier that runs the route. A legitimate broker has active broker authority and a $75,000 bond on file. Ask which carrier will haul your car and check that carrier too.

What insurance must a car shipping company have?

Interstate carriers must file at least $750,000 of liability insurance with the FMCSA (many auto haulers carry $1,000,000). Brokers must file a $75,000 surety bond or trust fund. Cargo insurance — the policy that pays for damage to your car — often isn't filed with the FMCSA, so ask for a certificate of insurance and check that the cargo limit covers your car's value.

What does "out of service" mean?

An out-of-service order is an FMCSA order to stop operating immediately, usually after an unsatisfactory safety rating, unpaid fines or an imminent hazard. A company under an active order must not move your car.

Where does this data come from and how current is it?

From the FMCSA's own records, published daily by the U.S. Department of Transportation. Results are refreshed at least every 12 hours. For a final check before you pay, you can also open the company's FMCSA SAFER snapshot from the report.