Star Auto Shipping

Our review

How Star Auto Shipping checks out

Reviewed Oct 2026 · the same checks for every company, from FMCSA records and the company's own published pages.

Business model

Broker — a partner carrier hauls your car

Licensing

Active · first granted Sep 2024 · no gaps

Insurance & bond

Broker bond on file

Safety record

Not applicable — doesn't operate trucks

Website details

USDOT 4282092 and MC-1664753 on the website match FMCSA

Published terms

• Payment. Deposit by card, Zelle or Venmo; the balance to the driver in cash, money order or cashier's check (Zelle at the carrier's discretion). Paying by card carries a 5% charge.

  “Delivery requires cash, money order, or cashier's check in US funds.” — starautoshipping.com/terms-and-conditions

• Deposit. A small deposit once a carrier is assigned. We couldn't find the amount.

  “Once we assign a carrier to your shipment, we'll collect a small upfront deposit.” — starautoshipping.com/faqs

• Cancellation. The FAQ says cancelling before a driver is assigned is free; the terms say orders cancelled before day five of the carrier search forfeit the deposit. Email only.

  “You can cancel before a driver is assigned at no cost. Once a carrier has been dispatched, a cancellation fee may apply.” — starautoshipping.com/faqs

• Damage claims. Note damage on the bill of lading and pay all fees before starting a claim. We couldn't find a deadline.

  “All transport fees must be paid before initiating damage claims.” — starautoshipping.com/terms-and-conditions

Fits

Military families, snowbirds and owners of oversized vehicles or RVs — all on the company's service list.

Not ideal for

Anyone who wants clear cancellation rules — the FAQ and the terms describe them differently.

Worth knowing

• A $150 rescheduling fee applies if the pickup can't go ahead.
• Booking the same car with several companies at once can forfeit the deposit under the terms.

Ask before booking

Which cancellation rule applies to your order, in writing.

Written by our editors from public records. Companies can't pay for, edit or remove this review — they can send us a correction of fact. How we check companies